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Anti-Fraud Statement

This is an English translation provided for convenience. The Traditional Chinese version is the binding text; in the event of any discrepancy, the Traditional Chinese version prevails.

Common types of fraud

  1. Phone fraud: fraudsters impersonate public officials, relatives or friends to trick victims into transferring money or handing over personal information.
  2. Online fraud: fake websites, phishing emails or social media are used to steal account credentials or money.
  3. Investment fraud: high returns are dangled as bait to attract victims to invest, who ultimately lose everything.

How to protect yourself

  1. Do not casually hand over personal information such as bank account or national ID numbers.
  2. If you receive a suspicious call or message, stay calm and verify it through official channels.
  3. Check your account transaction records regularly and contact your bank immediately if anything looks wrong.
  4. Use a secure network; avoid carrying out sensitive operations over public Wi-Fi.

If you suspect you have been defrauded or need assistance, please contact the following immediately:

Anti-fraud hotline (Taiwan): 165

What to do if you are defrauded

  1. If money has been transferred out of your account, call your bank immediately to freeze it, then call 165 or report the incident at a police station.
  2. Keep evidence such as transfer records and screenshots of conversations to help the investigation.
  3. Act quickly to avoid further loss, and do not trust suspicious messages.

Contact your bank at once to freeze the account, call 165 to report it, and provide transfer records and conversation evidence.

Identifying Win Invest's official accounts

Related official guidance (Chinese-language resources)

Press releases

Awareness videos

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